Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, password, and other information you provide during registration
• Profile Information: Information you choose to add to your user profile
• Communications: Messages and interactions with our AI model
• Newsletter Preferences: Your subscription choices and communication preferences

1.2 Automatically Collected Information

• Usage Data: How you interact with our service, including features used and time spent
• Device Information: IP address, browser type, operating system, and device identifiers
• Cookies and Similar Technologies: We use cookies and tracking technologies to enhance your experience

1.3 AI Interaction Data

• Conversation Data: Your questions, prompts, and interactions with our AI model
• Response Data: AI-generated responses and related metadata

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Facilitate your interactions with our AI model
• Personalize your experience and profile
• Send newsletters and service updates
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations
• Train and improve our AI models

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting providers
• Email delivery services
• Analytics providers
• Customer support tools

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to:

• Enforce our Terms of Service
• Protect our rights, property, or safety
• Prevent fraud or illegal activity

3.3 Business Transfers

If EagleScope is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share your information with your explicit consent for purposes not described in this policy.

4. Data Retention

We retain your personal information as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where required by law.

AI conversation data may be retained to improve our models but will be anonymized and disconnected from your account.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your account information and profile through your account settings.

5.2 Delete Your Account

You may delete your account at any time. We will remove your personal information as described in Section 4.

5.3 Newsletter Unsubscribe

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails or updating your preferences in your account settings. You will continue to receive essential service-related communications.

5.4 Cookie Preferences

Most browsers let you control cookies through their settings. Note that disabling cookies may affect your ability to use certain features.

5.5 Data Portability

You may request a copy of your personal information in a portable format.

5.6 Additional Rights

Depending on your location, you may have additional rights under applicable privacy laws, including:

• The right to object to processing
• The right to restrict processing
• The right to lodge a complaint with a supervisory authority

6. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to the United States and other countries where we operate.

8. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect
• The right to delete your personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your rights

To exercise these rights, contact us at privacy@eaglescopeai.com.

9. European Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including:

• Access, correction, and deletion of your data
• Data portability
• Objection to processing
• Withdrawal of consent

Our legal basis for processing your information includes:

• Your consent
• Performance of our contract with you
• Compliance with legal obligations
• Our legitimate business interests

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. The "Last Updated" date at the top indicates when this policy was last revised. Your continued use of our service after changes become effective means you accept the updated policy.

11. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. AI Model Training

We may use anonymized conversation data to train and improve our AI models. This helps us enhance the quality and accuracy of our service. Individual conversations are not shared publicly or with other users.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: legal@eaglescope.ai

For data protection inquiries from the EEA, UK, or Switzerland, you may also contact our data protection officer at the same email address.